গুরুত্বপুর্ন - আমাদের যেকোন সার্ভিস, প্রোডাক্ট, সফটওয়ার বা সেবা ব্যবহার কিংবা ক্রয় করার পূর্বে কাইন্ডলি এই টার্মস এবং কন্ডিশন গুলো পড়ে নেয়ার অনুরোধ রইলো। আমাদের সার্ভিস ব্যবহার করার মানেই হলো আপনি আমাদের টার্মস এবং কন্ডিশন গুলো পড়ে নিয়েছেন এবং এতে সম্মত আছেন। কিন্তু, আপনি যদি আমাদের টার্মস এবং কন্ডিশন গুলোতে সম্মত না থাকেন, তাহলে আমাদের সার্ভিস ব্যবহার না করাটাই শ্রেয়। এটি BigaZoo.com.bd এবং আপনার মধ্যকার End-User লাইসেন্স এগ্রিমেন্ট, যাতে লাইসেন্সর বা আমরা হচ্ছি BigaZoo.com.bd এবং আপনি হচ্ছেন গ্রাহক কিংবা কাস্টমার।
কোন স্পেশাল অফারের ক্ষেত্রে, আমাদের জাজমেন্টের মাধ্যমে আমরা যদি মনে করি যে, কোন ডিলার, ডিস্ট্রিবিউটর বা রিসেলার অর্ডার করেছেন, সেই অর্ডার ক্যান্সেল করার ও অধিকার রাখি আমরা।
সেকশন ৪ - ডিসকাউন্ট
এই নীতি যে কোন সময় এবং পূর্ব বিজ্ঞপ্তি ছাড়াই পরিবর্তন সাপেক্ষে।
Important - Please read these terms and conditions before using or purchasing any of our services, products, software or services. By using our service, you have read and agree to our terms and conditions. But, if you do not agree to our terms and conditions, it is better not to use our service. This is the End-User License Agreement between BigaZoo.com.bd and you, whereby the licensor or us is BigaZoo.com.bd and you are the customer.
You can read and understand our updated terms and conditions at any time by visiting this page. Therefore, you will be deemed to have agreed to any new features, additions or new sections of our Terms and Conditions.
Section 1 - General Conditions: Product Price and Product Stock
The price of any product and whether the product is available or not completely depends on the stock of the product. If any product or service is not available, BigaZoo.com.bd will inform you as soon as possible and suggest a similar or alternative product or refund the advance payment as per the refund policy. For details about our refund policy, please refer to the Refund Policy section.
By visiting our website BigaZoo.com.bd or purchasing anything from the website, you agree that similar or alternative products may not be available to the customer after placing an order due to business type, natural or global conditions, incoming stock or sold out. Products may be suggested or the entire order may be cancelled.
The price of any product on our site may change without any notification or message. We make every effort to keep the prices on our site accurate, but prices may change over time. In this case, you will be informed before the order is sent for delivery and you can take or cancel the order if you want. BigaZoo reserves the right to discontinue, change or extend any service or offer or delivery at any time. BigaZoo shall not be liable to you or anyone else for any such changes.
Section 2 - Products
All our products are available online through BigaZoo.com.bd. Products may be in limited quantities, so returns and exchanges will only be processed in accordance with our Return Policy.
BigaZoo.com.bd makes every effort to accurately display or describe the color, size or any other variation of all products on the site and provide selection options. Then the color or size of the product may be different due to the user's device settings, device model, OS region or color calibration. Therefore, BigaZoo.com.bd cannot guarantee that the actual product will look exactly like the product image shown on the site. If a product does not match the description on the website, you can return the product unused according to our Return and Replacement Policy. Furthermore, we reserve the right to limit stock of any product, change price or description without notice.
Section 3 - Correct provision of billing and account information
We reserve the right to refuse any order you place with us, limit the number of products on pre-order or cancel any order. This obligation may apply even if there is a same account, same billing address, same payment account, and/or same shipping address. In case of any order cancellation, product quantity limitation, product quantity cancellation, we will make every effort to contact the customer through the contact number or mail address in the placed order information. We also reserve the right to cancel any special offer, if we believe in our judgment that any dealer, distributor or reseller has placed an order.
As a website user or customer you agree to provide us with your complete and accurate account information on every order from us. In addition, as a customer, you agree to update your account information, email address, contact number and payment account details on a regular basis, so that we can complete your transaction and contact you promptly to provide products or services.
Customers cannot register multiple accounts with a phone number or email address or account information. Even if you are able to do so, you may not take more than one of our offers, discounts, deals, coupons or special offers and the submitted order may be cancelled.
Section 4 - Discount
Coupon codes, promo codes, discount offers, or signup offers essentially reduce the product's regular price. Discount coupons, gift cards will not be refunded, returned or exchanged after the order is successful. According to this policy, no customer created with the same phone number or email address can receive discounts or offers more than once. Only the main content of the offer will be written in the content of the promotional SMS or offer banner, the detailed terms and conditions are mentioned on the website, so there is an opportunity to check the terms before accepting the offer. BigaZoo.com.bd reserves the right to amend, change, extend or cancel any offer at any time without any prior notice.
Section 5 - Third Party Links
In order to provide the best customer service, there are some services that we provide, but in some cases, third party services may be available. In cases where we provide links to third party providers, entering the link will take you to third party websites with which we are not affiliated. BigaZoo is not responsible if there is any problem if you use the service using these third party website links.
The third party will not take responsibility for any damage caused by products, services, resources, content or transactions from these websites. It is advised to know the details of their policy before taking any product or making a transaction from a third party. Any product-related complaint, claim, or question received from a third party shall be addressed to the third party.
Section 6 - Misinformation and Errors
Our website may inadvertently contain incorrect information about certain products or services. For example, typographical errors, misinformation or errors, which may be in relation to any product details, prices, promotions, offers or product delivery charges, or product stock. We, therefore, reserve the right to correct such incorrect information or make changes as necessary without prior notice. If you forget that the price of a product is abnormally reduced and you order that product, the order may be canceled. For example, if the price of a product of 1200 rupees becomes 12.00 rupees, the paid order can be canceled and refunded.
Section 7 - Order Cancellation
BigaZoo.com.bd always sells original and authentic products. Hence, any product is received from an authorized vendor and quality is checked before delivery. Therefore, after checking the quality of a product, BigaZoo reserves the right to cancel the order if there is any problem with the product. Because we are trying to provide the best shopping experience to our customers. Besides, BigaZoo reserves the right to cancel the order even if there is no product in stock or out of stock. Because, for some reason, the product stock is not understood in advance. For example, due to unforeseen inventory issues, website management issues, vendor stock update issues or any other unforeseen issues or a sudden surge in demand for a product and out of stock and any additional orders may be canceled and refunded.
Section 8 - Prohibited Use
Reasons for restricting use of our website are described below.
(a) Use in unethical practice.
(b) used to induce someone to commit an immoral act.
(c) used to violate any international, federal, provincial or national regulations, rules, laws, or local rules.
(d) use to infringe our or anyone else's intellectual property rights;
(e) use to harass, abuse, humiliate, harm, defame, defame, disparage or intimidate based on gender, sexual orientation, religion, race, age, national origin, or disability.
(f) for supplying incorrect or false information.
(g) uploading viruses or malicious code that would interfere with the normal operation of the Site and use it in a way that harms others;
(h) Using others to extract personal information.
(j) to use prohibited activities such as spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) used for any obscene or immoral purpose;
(f) interfering with or disrupting the Service or the Website or related Internet security features;
We reserve the right to terminate your service usage or account for doing these prohibited activities.
This policy is subject to change at any time and without prior notice.
Latest Version : 07/04/2023